Shipping policy
UK Shipping
UK Standard Tracked Delivery (3-5 business days)
| Standard Shipping | £5.95 | Up to 1kg |
| Large Standard Shipping | £8.25 | 1kg + |
Order by 2pm GMT for;
UK Tracked 24 Delivery (1-2 business days)
| Express Shipping | TBC | Up to 1kg |
| Large Express Shipping | TBC | 1kg + |
International Shipping
Taxes and Duties:
All orders to EU countries will be delivered duty paid (DDP) and there will be no additional customs fees for you to pay for orders placed with TheCrystalUniverse.
Please see below for countries that are eligible for EU Shipping.
|
Country |
Price |
Tracked Delivery Timescale |
|
Belgium |
£16 |
Up to 4 days |
|
Bulgaria |
£30 |
Up to 7 days |
|
Croatia |
£30 |
Up to 5 days |
|
Czech Republic |
£18 |
Up to 5 days |
|
Denmark |
£21 |
Up to 5 days |
|
Finland |
£32 |
Up to 7 days |
|
France |
£12 |
Up to 5 days |
|
Greece |
£37 |
Up to 9 days |
|
Hungary |
£19 |
Up to 6 days |
|
Ireland |
£12 |
Up to 3 days |
|
Italy |
£23 |
Up to 5 days |
|
Netherlands |
£12 |
Up to 4 days |
|
Poland |
£19 |
Up to 5 days |
|
Portugal |
£12 |
Up to 6 days |
|
Slovakia |
£22 |
Up to 6 days |
Please note that there is currently no option for express delivery on International Shipping.
Orders are processed and shipped on business days only. Business days are Monday through Friday, excluding UK holidays. We aim to process orders within 48 hours however during sale time and after Bank Holiday this maybe longer.
Please note: Due to increased demand over the sale period, deliveries may take longer than usual to reach you. You will receive a shipping confirmation as soon as your order is on it's way. We apologise for any inconvenience caused.
We use 100% biodegradable and home compostable packing noodles that dissolve in water.
Last updated: 27/02/2024